First UK media wall installation

Press release

11 September 2015

Birmingham and Solihull Mental Health NHS Foundation Trust (BSMHFT) is bringing calm to distressed patients after becoming the first mental health trust in Britain to install Media Wall technology.

The new screen is being used in a seclusion room at the Trust’s Eden Unit, in Erdington, to help service users when they may be in a state of high anxiety or stress.

The high quality touch screen can be personalised to meet the needs of its user and has the ability to display relaxing imagery, pictures that are meaningful to individual patients and be used for writing or drawing. It can be used as a television, radio or to play games or as a means for service users to talk to their families.

By using an external app, staff can determine exactly which options are available to and might help individual service users most.

And the installation – created by Dutch company Recornect – can be used to change the environment of a room by controlling lighting, blinds and the temperature.

Robert Care, ward manager at the Eden Unit, said: “In the past, we have found it challenging to maintain service users’ contact with family and carers while in seclusion. This device enables ongoing communication between service users and careers, and helps maintain their support networks.”

Stephen Lovatt, Senior Estates Manager for BSMHFT, said: “Working in partnership with Recornect, the makers of Media Wall, has enabled us to begin a transformation in the way that we provide care to patients. I can see how there may be other opportunities for the interactive media wall system being valuable to other areas of our Trust.”

BSMHFT is currently looking at whether the device might be used to support the delivery of clinical care elsewhere in the Trust.

For more information please contact Louise Grifferty, Senior Marketing and Communications Manager on 0121 301 1274 or email


Pictured with the Media Wall at Birmingham and Solihull Mental Health NHS Foundation Trust are Stephen Lovatt, Senior Estates Manager, and Rob Care, Eden Unit ward manager.

Birmingham and Solihull Mental Health NHS Foundation Trust

The Trust provides a comprehensive mental healthcare service for residents of Birmingham and Solihull, and to communities in the West Midlands and beyond. It operates out of more than 50 sites, serves a culturally and socially diverse population of 1.2 million spread over 172 square miles, has an income of more than £230million and a dedicated workforce of more than 4,000 staff, making it one of the largest and most complex mental health foundation trusts in the country.

The Care Quality Commission rated the Trust ‘Good’ following its first full inspection of our services in May 2014 under its new inspection approach for mental health services.

More information can be found at

Recornect BV

Creators of the Media Wall, Dutch company Recornect, installed the unit with their unique GRASP software, empowering service users in secure environments with a range of interactive applications. This approach is proven to reduce the length of stay and support recovery in the early stages of distress.

Recornect is a leading company in the field of personalised IT solutions. The company is active in (mental) Healthcare, Learning Disability, Forensic Psychiatry and Elderly care. Their headquarters is situated in Eindhoven (NL) from which they primarily serve customers in Germany, the Netherlands, Belgium and the UK.

Warrington-based company Britplas is Recornect’s official UK sales representative. The innovative window maker has long been associated with improving safety and well-being in mental health care facilities, through its range of anti-ligature, sector specific products. Able to provide a range of façade options, Britplas are a comprehensive commercial glazing provider as well as specialists in mental health fenestration.