Seclusion events can not always be avoided, although it is well-known that it can have severe traumatic effects on people. To make sure that seclusion time is kept to a minimum, a media wall can play an important role.
By providing service users access to applications like a video calling, personal photos, relax themes and control of their environment, they are much more likely to return to a normalized state of mind sooner.
Recent data suggests that for psychiatric patients, the seclusion time can be reduced by as much as 50% with the use of a media wall.
The design of the media wall solutions has been a co-creation between care workers, engineers and most importantly service users. This has led to various scenarios in which the media wall will be used. The following movie was created to show the importance of the communication wall in some of these scenarios.