Over the past months, we have been working diligently on a complete redesign of the manager software. The new manager is intuitive, enabling staff to quickly and efficiently manage connected CoWins.
Through extensive discussions with our clients in recent months, it became clear that the user-friendliness of the previous manager software was outdated, making it difficult for many staff members to work quickly and effectively. This feedback prompted Recornect to undertake a thorough redesign.
Product Discovery with Client Input
We carefully analysed feedback from our clients and conducted numerous conversations with staff to clearly identify their needs. Collaborating with UX and UI professionals, we developed a completely new manager.
Soft Release of the New Manager
The soft release of the new manager has been running for several months with various clients. Based on the feedback received, we have made the necessary improvements and are finalising preparations to make the new manager available to all our customers. The new manager is web-based, which means your organisation may need to make some adjustments to ensure successful installation. Additionally, the focus has shifted from device authentication to user authentication.
The Strength of the New Manager
With the manager, staff can remotely manage CoWins within their organisation. Staff have control over the environment of service users and can adjust it in real time to suit the desired situation, such as the mental state of the service user. Moreover, the manager allows for effective communication (calling, chatting) with service users, enabling staff to stay connected with them even in high-risk situations.
Easy-to-use
Because the manager is very easy to use, staff can work more quickly and efficiently in a secure environment, which positively impacts the overall atmosphere within the organisation! If you are interested in transitioning to the new manager in the near future, please get in touch with us to discuss the possibilities.
Neem contact met ons op om te ontdekken hoe we aan de unieke behoeften van uw organisatie kunnen voldoen en de beste oplossingen kunnen bieden voor effectief crisisbeheer.